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General Contact Information

Ground Opening Times

Open daily, 8.00 a.m. to 5.00 p.m. Exit via the automatic gate until 7pm

 

How to Find Us

  • Old Ballarat Cemetery Corner of Macarthur Street and Creswick Roads, Ballarat.
  • New Ballarat Cemetery and Crematorium - Doveton Street North and Norman Street, North Ballarat.

Cemetery Office - Open from 8:30 am to 4:00 pm - Via the Doveton Street North entrance.

Contact Us

Email enquiries : enquiries@ballaratcemeteries.com.au

Telephone enquiries

Monday to Friday Ph: 03 5332 1469

 

Help Us Improve Our Services- We Value Your Feedback

At Ballarat Cemeteries, we are committed to serving our community with care, compassion and respect. Your experiences, insights and suggestions help us continue to improve the services, facilities and support we provide.

Whether your feedback is positive, constructive, or simply an idea for the future, we welcome hearing from you.

Tell Us About Your Experience

We would love to know:

  • What we are doing well and where we have made a positive difference.
  • Areas where your experience did not meet expectations.
  • Suggestions for improving our services, facilities, communication or visitor experience.
  • New ideas that could help us better support our community now and into the future.

Every piece of feedback is valued and reviewed by our team.

Your Voice Matters

By sharing your thoughts, you help us:

  • Enhance the services we provide to families and visitors.
  • Identify opportunities for improvement.
  • Recognise staff and volunteers who have provided exceptional service.
  • Better meet the evolving needs of our community.

Submit Your Feedback

We welcome all feedback and are committed to listening with openness and respect.

Share a compliment, raise a concern, or suggest an idea via our email enquiries@ballaratcemeteries.com.au or by calling Ph: 53 321469 and asking for the Client Experience Manager.

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